Providing superior customer service with a personal touch in today's fast-paced Call Center is a challenging task. From physician's answering services in a hospital, to a high-volume message and paging center in the corporate environment, proficient call handling with messaging and paging delivery is imperative.
Conveyant's TeleDirectory Messaging and Attention! Notification System provide an automated and powerful solution to meet customer's messaging, event and emergency notification and paging needs. Your attendants can provide that personal touch by talking to your customers, accessing critical information and processing calls and notification capability. All messages and page requests are electronically logged, and may be delivered in a variety of methods best suited to the customer needs.